FAQ

When will my order arrive?

Orders are generally processed in 1–2 business days and Standard Shipping generally takes 4–6 business days after shipment within the United States. Weekends and federal holidays are not business days.

How do I track an order?

Tracking information is sent to the email used for your order after shipment.

Can I change or cancel an order?

Contact us as soon as possible at Support@theankerrrrs.com or (307) 312-4404. We will try to assist before shipment, but changes or cancellations cannot be guaranteed once fulfillment has begun.

How do returns and refunds work?

Eligible returns may be requested within 30 days after delivery. After an approved return is received, refunds are issued to the original payment method within 10 business days; financial institutions may take additional time.

What if an item is damaged or incorrect?

Please contact us promptly at Support@theankerrrrs.com or (307) 312-4404 with your order number and photographs when available so we can review the issue.

Which payment methods can I use?

Available payment methods are shown at secure checkout. Final amounts, discounts, tax, and shipping are confirmed there.

How can I contact you?

Email Support@theankerrrrs.com or (307) 312-4404, call (307) 312-4404, or write to 731 S 8th St, Las Vegas, Nevada, 89101, United States.